At Osmo Africa, we take pride in collaborating with designers, architects, industry professionals, furniture makers, and more to develop custom colours and unique ranges suited to their specific needs.
Currently, we provide this bespoke service free of charge, but please note that a fee may be introduced in the future for this service.
In the meantime, our standard policy for custom mixes is as follows:
PAYMENT REQUIREMENT
For custom oil mixes, particularly non-stock items, full payment is required before production.
COLOUR APPROVAL
Customers must approve the colour before mixing begins. As each blend is custom-made, it is essential to confirm your selection carefully, as it cannot be changed or refunded once finalised.
NON-RETURNABLE POLICY
Custom mixes are non-returnable due to their personalised nature. Each colour is blended uniquely to meet specific design needs and maintain exclusivity for your project.
This policy ensures transparency and smooth collaboration for all custom mix orders. We look forward to working together to create the perfect finish for your projects.